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The Memodyne 60-Day Money-Back Guarantee
Each order placed through the Memodyne Official Site comes with 60 days of money-back cover. The clock starts on the purchase date, not the delivery date, and the cover applies equally to the 2, 3 and 6 bottle kits. Below are the conditions and the exact procedure, laid out before you spend a dollar.
What the cover includes
If you decide within 60 days that Memodyne is not earning its spot in your morning, the maker refunds the product's full purchase price. Opened bottles qualify. Completely empty bottles qualify. No explanation is required, no progress log, no store credit substitution; the money returns to the payment method you used. Two costs stay with you: the carrier fee on the 2-bottle kit and the return postage. That is how the category works everywhere, and it belongs in plain sight rather than in fine print.
The four return steps
- Reach support inside the window. Write to [email protected] or answer your order confirmation within 60 days of purchase, quoting the order number from that email.
- Get the return authorization. Support replies within one business day with the warehouse address and a reference code to mark on the parcel.
- Ship the bottles back. Include every bottle from the order, full, half-used or empty, and send by any tracked service. Hold the tracking receipt until the money arrives.
- Refund in 5 to 10 business days. The refund is released once the warehouse scans the return in; most banks post it within another 3 to 5 days.
Why only direct orders qualify
A guarantee binds the seller who took your payment. Bottles bought from a marketplace reseller were never sold by the maker, so there is no transaction for the maker to refund; that is the core reason Memodyne moves through one direct channel. If the refund option matters to you, and it should, buy where it can be enforced: order direct, file the confirmation email, and let the 60-day window run.
Anything unclear before you order? The Memodyne support desk replies within one business day.
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